For the 3rd year in a row, Orange offers free mobile data to all its residential customers to celebrate its anniversary

All residential customers of Orange Belgium will be able to enjoy an additional 3GB of mobile data, free of charge, as part of the Orange Thank You loyalty program, to mark its 3rd anniversary on the Belgian market.

This year Orange customers will not receive 1GB, nor 2GB but 3GB of mobile data free of charge, allowing them to  watch more videos, listen to more music, in short have even more fun with their smartphones. All of Orange’s residential postpaid and prepaid customers will be able to benefit from this gift. Customers just have to accept the 3GB in their My Orange App or in the customer zone on www.orange.be/surprise and www.orange.be/verrassing.

Orange Belgium’s customer loyalty program is best in class and the figures speak for themselves:

  • In 2018 more than 2.3 million gifts were given to our customers  (including 2000 terabytes of free data, and many other gifts such as biscuit boxes, beauty boxes, magazines, books, etc.)
  • The same year, a gamification program was launched, allowing customers to fulfill  missions and receive rewards
  • Since 2015, 500.000 cinema tickets were given to Orange customers through our buy 1 get 1 free cinema advantage

Cristina Zanchi, Chief Consumer Officer explains: “I am very happy to be able to express our gratitude to our loyal customers for the 3rd year in a row. Our customers remain at the heart of everything we do and we are determined to respond to their unmet needs. The 3 GB of mobile data free of charge will allow them to benefit from Orange’s state-of-the-art network offering them a wide range of opportunities tocall, text and surf seamlessly”. 

The Orange Brand arrived in Belgium already 3 years ago

The objective of introducing the Orange brand in Belgium in May 2016 was to support the company´s convergence strategy and the launch of its first convergent offer Love. Three years after its launch, Orange has more than 200.000 customers benefitting from mobile + Internet + TV. Last year, Orange significantly improved its convergent offer Love with new features: new TV channels for both French-speaking and Dutch-speaking customers have been added and a mobile TV application has been launched, allowing customers to watch TV on their smartphone or tablet wherever they are in Belgium and in Europe. 

Isabelle Vaden Eede

 

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About Orange Belgium

 

Orange Belgium is one of the major telecommunication operators on the Belgian market, with revenues of 1993.7 million euros, 3.5 million mobile customers and more than 1 million fixed broadband customers on 31 December 2024, and in Luxembourg, via its subsidiary Orange Communications Luxembourg. Thanks to its own fixed and mobile networks, Orange Belgium offers both residential and business customers fixed and mobile connectivity services and convergent offerings (internet, telephony, television, including original TV content: Be tv, VOOsport, etc.). As a responsible operator, Orange Belgium invests to reduce its ecological footprint and promote sustainable and inclusive digital practices. Orange Belgium is also a wholesale operator, offering its partners access to its infrastructure as well as a broad portfolio of connectivity and mobility services, including offerings based on Big Data and the Internet of Things (IoT).

Orange Belgium is a subsidiary of the Orange Group, present in 26 countries with a total customer base of 291 million customers worldwide on 31 December 2024. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

Orange Belgium is listed on the Brussels Stock Exchange (OBEL).

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Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.

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